Consumer Advice

We offer an initial consultation for £75.00 + VAT for the first hour.

Have you purchased a faulty product or paid for a poor service ? Signed a hire purchase or lease agreement for goods which aren't working? Are you a business faced with a customer who is refusing to pay for goods your company has delivered? Bought something faulty from a website you are having trouble returning?

We have a wealth of experience in advising both individual and business consumers as well as businesses supplying goods and services. We can help you to deal with retailers, manufacturers and credit suppliers to get a repair or replacement, a reduction in price or in some cases, your money back. Our experience means that we are also well placed to advise retailers and businesses struggling to recover payment from defaulting customers.

In the majority of consumer disputes, whether you are a business or an individual consumer, its advisable to act quickly and in some cases within a matter of days, so don't delay getting advice.

For more information or to set up an initial hour-long interview at the fixed fee of £75 +VAT, please call on: 0208 367 3999